Privacy Policy

Privacy Policy – Urben Mart

At Urben Mart (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://urbenmart.store/  or make a purchase from us. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal Information: Name, email, phone number, shipping and billing addresses, and payment details.

  • Order Information: Purchase history, order status, and transaction details.

  • Usage Data: Browsing activity, IP address, device information, and referral sources.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders, manage returns, and provide customer support.

  • Send updates about your orders, shipping, and promotions.

  • Personalize your shopping experience on Urben Mart.

  • Share offers, newsletters, and marketing communications (opt-out anytime).

  • Protect our website, prevent fraud, and comply with legal requirements.

3. Sharing Your Information

We only share your data in limited cases:

  • Service Providers: To trusted partners who help process payments, ship orders, or manage our website.

  • Legal Requirements: When required by law or government authorities.

  • Business Transfers: If Urben Mart is sold or merged, your data may be transferred to the new owner.

  • With Consent: When you agree to participate in promotions or affiliate programs.

4. Cookies & Tracking

We use cookies and similar tools to:

  • Remember your preferences and account login.

  • Improve site performance and enhance user experience.

  • Measure marketing effectiveness.

You can control cookies through your browser settings, but some features may not work properly if disabled.

5. Data Security

Your information is protected with SSL encryption and strict safeguards. While we take strong security measures, no online system is 100% secure.

6. Data Retention

We keep your personal data only as long as needed for order processing, legal obligations, or resolving disputes. Once no longer required, your data will be deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete details.

  • Request Deletion of your information (with some legal exceptions).

8. Third-Party Links

Our site may link to external websites (e.g., social media). We are not responsible for their privacy practices—please review their policies before sharing personal data.

9. Children’s Privacy

Urben Mart does not knowingly collect data from children under 13/16. If you believe we have, contact us immediately, and we’ll remove it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. Please check back periodically.

11. Contact Us

For questions about this Privacy Policy or your data rights, contact us:

📧 Email: onlineurbenmart@gmail.com